Social Media Package Refund Policy
Because work on your Social Content Package begins quickly after purchase, a full refund may be requested within 24 hours of purchase, provided you have not yet submitted your project questionnaire.
Once the 24-hour period has passed, or once your project questionnaire has been submitted, whichever occurs first, your purchase is final and non-refundable.
How to Request a Refund
To request an eligible refund, please contact Holt Marketing Group directly at lholt@pittsburghmarketingsolutions.com.
Please contact us before initiating a dispute or chargeback with your bank or credit card company. We want the opportunity to review and resolve any billing concern directly, and eligible refund requests will be handled promptly.
How Refunds Are Processed
Approved refunds will be issued to the original payment method used for purchase. You will receive confirmation once the refund has been processed. Your bank or card issuer may require additional time for the credit to appear on your account.
Questions
For questions or assistance regarding this refund policy, contact: