Online Review & Reputation Management
Your online reputation can make or break your business.
If someone loves you and what you do, they'll tell you in person or say nothing at all. If they've had a bad experience -- or are just having a bad day -- they might not think twice about posting an anonymous rant online that can seriously hurt your bottom line. Just one negative review -- legitimate or not -- can tear down your brand reputation in seconds.
We know Joan Jett may not give a damn about her bad reputation, but your business does and should.
Marketing gurus are quick to point out that a whopping 97% of consumer buying decisions are influenced by online reviews. And in today's world of online shopping and research, your online reviews are your reputation. We can reach out to your customers via email or text and proactively solicit reviews to be posted on specific sites. Once they respond with a review, we see what they have to say BEFORE it goes public to the whole world. Address the negative and appreciate the positive; you'll earn repeat business and referrals in either case. It's a win-win!
Stop bad reviews in their tracks!
We can help you improve your business' average star ratings across sites like Facebook, Google, and Yelp.
Get more REAL 5 star reviews!
- We'll contact your customers to leave reviews and prompt them with friendly reminders via email and text
- We provide customized reports to track your reputation health
- Automatic sharing of 5-star reviews on Facebook and Twitter